Frequently Asked Questions

You will find answers here to questions frequently asked by our customers. Should your own question not be answered here, simply contact us by email.

Questions

My desired caricature

Order sequence

Template photos

Deadlines

Responses

My desired caricature

Can I have an individual caricature created in accordance with my wishes?
Yes, send us whatever photos you wish, and we will produce your picture to your specifications. Or select one template. You can also add a dedication / text.
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What is a catalogue template?
A catalogue template describes a subject that has already been produced as a template (e.g. a football player, wedding couple, etc.) with an appropriate background. The heads from your photos are added to the catalogue template of your choice. Alternatively, you can also have a caricature created entirely as per your specifications.
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Can I have more than one person drawn as a caricature in my picture?
Yes. We are happy to produce caricatures showing multiple people. Optimal: Upload a photo that clearly shows all of the desired persons together. If you don’t have a photo showing all of the people, you can also send us a number of photos. Respond to our automatic order confirmation stating this requirement, and attach the additional photos to it.
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Can I replace cars, buildings, etc. in the template?
Yes. Select your desired catalogue template and send us a photo of the car, building, etc. Of course, we can also transform the car, building etc. into an individually defined caricature.
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Can I change the background of my chosen caricature?
Yes. Tell us which template you require and define the background you require as specifically as possible, or send us an internet link to your chosen background.
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I would like to change the clothes shown on the pattern, is that OK?
Yes. Tell us which template you require and define the clothes you require as specifically as possible.
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My preferred template shows a man. I want a woman in my picture?
No problem. We will adjust the image and clothes at no extra charge.
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Can I add a text to my caricature picture?
Yes, enter your required text in the order screen.
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Do you also supply caricatures with frames?
We are happy to add any kind of object to your caricature. Send us a photo or an internet link showing the object (e.g.: www.wikipedia.org ).
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Can I have my caricature drawn in b/w?
Yes, make a note of this requirement in the field “desired caricature” when making your order.
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Do you also supply caricatures with frames?
We are happy to supply your individual artwork as a poster with a fitting silver frame. Select the option “glossy paper/poster with silver plastic frame”. If you have ordered a canvas, this will be supplied on a high quality stretcher frame. You can hang you picture immediately.
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I would like to print my caricature out myself. What do I need to do?
We are also happy to supply your caricature as a printable jpg file by email. To order this option, select “printable jpg file” on the order form. The file can be printed out in your preferred dimensions.
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How do you calculate the price for a caricature?
The basic price for every caricature includes one person in the picture. Add the extra charge for every further person.
The price for posters, canvases, T-shirts, etc. can be found in the selection menu on the order page. If you require express processing we add an express surcharge.
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Order sequence

Can I also send you my selected photos by post?
We are very happy to receive your template photos in paper form. Please send these to: galleryy individual art, Orleansstr. 34, 81667 Munich. However, for technical reasons you must also upload a photo of your choice in the order menu. We will not use this to create your picture. Please add the comment “photo to come by post” in the field “message to galleryy“.
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How can I send you multiple photos?
Upload the first photo with your order. You will receive automatic order confirmation by email. Click on “reply” and attach the remaining photos.
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I would like to order two or more caricatures. How do I do that?
Only one caricature is possible per order. Please create a new order for every additional caricature.
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Can I have the picture sent to an address different to the payment address?
No problem. Please enter this address in the field “message to galleryy“ with the comment “delivery address”.
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Template photos

Which pictures can I use?
You can send us photos in any format (jpg, gif, bmp, pgn, pdf, etc..) and any resolution. The higher the resolution, the better. Important: Even we are unable to transform “moody” into “cheery”. The facial expression should be similar to that required of the caricature, and it should be clearly visible.
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Can I also send you black and white pictures as templates?
No problem. Please write a note to let us know whether the caricature should be black and white or not. If not, please describe the colours required as clearly as possible, in particular hair colour, eye colour etc. Otherwise, we shall be required to add a surcharge for any changes made after submission of the proof.
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I only want one person in the picture, but my photo shows more than one. Is that OK?
No problem. You can upload the photo as normal. Make a note of the persons that you wish us to draw and those that you wish excluded in the field “desired caricature”.
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Template photos

I need my finished caricature by a certain date, what do I do?
Get in touch with us and send us an email.
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What do I need to do to get express processing?
Click on “express” in the order screen. You will receive your proof by email within 5 working days of placing your order. Please include the express surcharge when making your payment transfer. Send us an email as soon as you have made the transfer.
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Can I also subsequently request express processing?
Yes. If you wish to speed up your order, send us an email. Please send us an email in all cases as soon as you have made your payment transfer.
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